Privacy Policy

Last updated: 23 September 2026

Identity and Role of the Data Controller

journomixza acts as the data controller for the purposes of this privacy policy. We are a United Kingdom based provider of specialised training courses focused on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation and professional management of television and streaming productions. Our registered address is Wansbeck Workspace, Rotary Parkway, Ashington, Northumberland, NE63 8QZ and we can be contacted at [email protected] or 0191 694 1001. As the data controller we determine the purposes and means of processing personal data collected through our commercial website and related services.

Scope of This Notice and the People It Covers

This privacy notice applies to all visitors to our website, individuals who enquire about or enrol in our courses, participants in training sessions, and anyone who interacts with us through the contact form or other means. It covers personal data processed in the United Kingdom and explains how we collect, use, store and share information in compliance with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.

Categories of Personal Data and Sources

We collect identification data such as name and contact details, professional information including job title and employer, course enrolment records, payment information processed securely by third parties, technical data from website interactions such as IP address and browser type, and communications sent via the contact form. Data is obtained directly from you when you submit forms, register for courses or correspond with us. We may also receive limited data from service providers such as payment processors or analytics tools that operate under our instructions.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process personal data to respond to course enquiries and manage enrolments on the basis of contract performance. We send service-related communications under the same legal basis. Marketing communications are sent only with your consent which constitutes the legal basis for that processing. Website analytics and improvement activities rely on our legitimate interests in operating and enhancing our commercial training services. Compliance with legal obligations such as financial record keeping is another basis for processing. Each purpose is assessed to ensure the processing is necessary and proportionate.

Whether Providing Data Is Required and Consequences of Not Providing It

Providing certain personal data is necessary to process course bookings and respond to enquiries. If you do not supply required information we may be unable to complete your enrolment or provide the requested service. Optional data such as additional preferences helps us tailor communications but is not mandatory. You can choose not to provide marketing consent without affecting your ability to access core course information.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to support essential functions, remember preferences and gather usage statistics. Details of the specific cookies employed, their purposes and your options for managing them are set out in our separate Cookie Policy which is accessible from the site-wide cookie banner and footer links. You can adjust your browser settings to refuse non-essential cookies although this may affect certain website features.

Processors, Service-Provider Categories, Recipients and Disclosures Required by Law

We engage trusted processors including website hosting providers, email delivery services, payment processors and analytics platforms. All processors are bound by contractual terms that require them to process data only on our instructions and implement appropriate security measures. We may disclose personal data to law enforcement or regulatory bodies where required by law or to protect our legal rights. No sale of personal data occurs.

International Transfers and Safeguards

Some of our service providers may be located outside the United Kingdom. Where personal data is transferred internationally we rely on appropriate safeguards such as UK approved standard contractual clauses or adequacy regulations issued by the UK Government to ensure an equivalent level of protection.

Specific Retention Periods or Defensible Criteria

Enrolment and course records are retained for six years after the end of the course to meet financial and legal requirements. Enquiry data is kept for two years unless you become a customer. Marketing consent records are retained until you withdraw consent or for a maximum of three years. Technical logs are deleted after twelve months. Criteria for retention include legal obligations, legitimate business needs and the exercise of data subject rights.

Security and Data-Minimisation Practices

We implement technical and organisational measures appropriate to the risk including encryption of data in transit, access controls, regular staff training and secure deletion procedures. We collect only the minimum data necessary for each purpose and regularly review our processing activities to avoid excessive collection. While we take reasonable steps to protect data we cannot guarantee absolute security against all threats.

All Applicable Data-Subject Rights and Practical Methods for Exercising Them

You have the right to access, rectify, erase, restrict processing, port data and object to processing in certain circumstances. To exercise these rights please contact us at [email protected] or 0191 694 1001 providing sufficient information to identify your records. We will respond within one month and may request additional details to verify your identity.

Right to Withdraw Consent and Object to Direct Marketing or Profiling

Where processing is based on consent you may withdraw it at any time by contacting us or using unsubscribe links in communications. You have an absolute right to object to direct marketing. We do not engage in automated profiling for marketing purposes but if this changes we will notify you and provide an opportunity to object.

Right to Complain to the Competent Supervisory Authority

If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and guidance are available on the ICO website. We encourage you to contact us first so we can address your concerns directly.

Children or Age Restrictions

Our courses are intended for adult professionals aged eighteen and over. We do not knowingly collect personal data from individuals under eighteen. If we become aware that data from a child has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects. Simple analytics are used only to understand aggregate website usage and improve services.

Policy Changes and Effective Date

We may update this privacy policy to reflect changes in law, technology or business practices. The current version will always be posted on our website with the last updated date clearly shown. Continued use of the website after changes constitutes acceptance of the revised policy. Substantial changes will be highlighted where appropriate.